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Bio InSite

Click. Connect. Answer.

Bio InSite™ links your instruments with our experts over a secure digital connection from anywhere in the world—so you can get help when you need it.

To watch how Bio InSite helps us service your equipment better, press Play below.



  • It’s Fast and Effective. A real-time interactive helpline, Bio In Site accelerates knowledge sharing, facilitates training, and simplifies troubleshooting—leading to reduced downtime and increased productivity.

  • It’s Secure. Bio InSite contains security features that ensure compliance with the highest standards of privacy and data integrity.

  • It’s Easy to Use. With Bio InSite, you’re only three clicks away from connecting to GE support. Bio Insite connects to PCs running many popular software platforms, including UNICORN (versions 5.0 and higher). It’s easy to implement and use and requires no modification to your system or your hardware.

Now available to our service contract and new equipment customers

Bio InSite is offered with any Labcrew service agreement and is also provided for one year with new GE product warrantees—so you can focus on your science and let GE Healthcare’s highly-trained professionals handle your complex instrumentation issues.

Download the Bio InSite Brochure Download the Bio InSite Technical Infrastructure and Security Features

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