Technical Support
Our Team of Specialists is Here to Support You
Providing the highest quality standards for products is one way we serve you. GE Healthcare is also dedicated to providing strong scientific support services to our customers.
Our team is composed of experienced scientists and specialists with targeted expertise to assist you in either selection of the best solution for your needs or for troubleshooting.
Here are a few services that GE Healthcare offers:
- On-site instrument upgrade
- Off-site and on-site staff training
- Consultative services
- Instrument Service Contract
- Technical Information request
- Troubleshooting
In order to process your inquiry more efficiently, please ensure you have the name and the catalogue number of the product you need assistance on.
If you need additional technical assistance beyond the information found on our website, please use out technical request form. Please include as much detail as you can about your inquiry, including names and catalog numbers of products (if appropriate). Your inquiry will be routed to a local technical specialist that will help you further with your inquiry.
Have questions? Consult the FAQs including in each product's technical specification page.
Customer Service
Our storage and stability information will answer your questions about how long you can keep the products for before they should be used.
New to Kinases? Get started with the basics.
Not sure where to start? Consult the in vitro product selection guide to select the best product for your kinases in vitro application studies.
Not sure where to start? Consult the in vivo product selection guide to select the best product for your kinases in vitro application studies.
Understand how your instrumentation performs with our products.
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