Reagent support
Our team of specialists is here to support you
GE Healthcare is dedicated to providing strong scientific support services to our customers. Our team of experienced scientists and specialists with targeted expertise will assist you in either selection of the best solution for your needs or help you troubleshoot an issue
If you need additional technical assistance beyond the information found on our website, please use our technical request form. Please include as much detail as you can about your inquiry, including names and catalog numbers of products (if appropriate). Your inquiry will be routed to a local technical specialist that will help you further with your inquiry.
Have questions? Consult the FAQs included in each product's technical specification page.
Customer Service
If you are inquiring about delivery time, visit our availability and delivery page.
Our storage and stability information will answer your questions about how long you can keep the products for before they should be used.
Ordering online enables you to:
View your personalized pricing
If your organization has a negotiated price list with GE Healthcare, you can now view your personalized pricing when ordering online.
Multiple shipping and billing addresses
Easily assign your orders to specific projects or department budgets. Have them conveniently shipped to specific locations and manage it all from a single web account.
Order approval
Do you need approval before you submit an order? Simply send your shopping cart to your manager or purchasing department for approval. Check online to see which orders are approved and receive immediate notification of any rejected orders.
Check order status and track your order
Once your account is activated, and you are logged-on to the site, you will see a new link in the shopping cart navigation bar. That will provide you order status and order tracking information.
Log in now to start using these features or view the online ordering pages for more details
Contact your local office to speak personally to a customer service representative.
Learn more about the LEADseeker Imaging System, begin with an introduction
Find out how to interpret your complex, screening data - visit the software and informatics pages.
Consult the reagent pages to discover the many applications and screening assays you can perform.
Consult our literature section for a comprehensive overview of application notes, posters, user manuals, articles and brochures | 
